Speaking Topics:
- The 7 Major Complaints of Employees Today and What to Do
About Them
- The Changing Values of the
American Worker
- What's Most Important to
Employees Today
- The 7 Major Complaints of
Customers Today
- How to "Customer-ize" Your
Organization
- How to Keep Customers Coming
Back
- Establishing a Successful
Consulting Business
- How to Jump Start Your
Consulting Business
- Employee, Contractor, or
Consultant: Which is Best for You?
- 21 Secrets to Finding a Job
- How to Really
Enjoy What You Eat (A dinner speech)
Biographical
Information: Dr. Katcher is an Industrial/Organizational psychologist with
over two decades of experience conducting employee opinion and customer
satisfaction surveys. He has delivered invited presentations for the National
Association of Manufacturers, National Retail Federation, American Association
of Health Plans, American Industrial Hygiene Association, Folio Show, American
Management Association, Society for Human Resource Management, Society of
Professional Consultants, National Association of Independent Insurers, Maine
Businesses for Social Responsibility, and Association of Internal Management
Consultants.
His clients include Grace Construction Products, Dupont
Pharmaceuticals, Revlon, Dunkin' Donuts, Fidelity Investments, the Mayo Clinic,
Timberland, the Massachusetts Medical Society, and McGraw Hill.
Bruce
is a member of the National Speakers Association and currently serves on the
board of the Society of Professional Consultants. |
