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In this section we post questions
from members and responses
from The Mentor.
The Question“I have a client that wants to pay for my services (data analysis and custom software development) using a credit card, preferably over the telephone or by FAX. The only options my local bank gave me was to either rent or buy a credit card machine and printer ($660 to purchase, or $936 total for a 36 month rental contract), along with an application fee, annual fee, extra fee for electronic transaction, and a cut of each transaction. I expected the annual fee and transaction fees, but having a credit card reader and printer in my home office like the local Wal-Mart seems a bit excessive. Does anyone in SPC have any experience, suggestions, or advice in setting up their home-based consulting business to accept contract payment from a customer using a credit card? Thank you for your help. ”
The AnswerHistorically getting set up for receiving payment has been too expensive for individuals and even small businesses (SPC has not taken this step due to the associated cost). I would ask your client or prospect what problem they are trying to solve. If they need to finance the cost of your fee, and have no means other than a credit card, you need to make sure that they can afford your services. I assume that you would not want to begin only to be told that they could not afford to continue. If they want to make payments over time, and you are confident that they can afford your services, then you could offer them payment terms. Any financial organization can run a "D&B" on all public and many private companies if you need to check credit. In short, setting yourself up for credit card processing is not something you want to do in this case. Please do not hesitate to reply if you have any additional questions.
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